Product Manager leading the merchant - facing capabilities for Synchrony. Focused on adoption, growth, and scalability across digital financing products in various business segments.
About the role
- Product Manager driving subscription initiatives for global cryptocurrency platform. Collaborating with team members to expand revenue streams through innovative membership models and benefits.
Responsibilities
- Own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings.
- Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics.
- Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.
- Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn.
- Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization.
- Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner.
Requirements
- Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes.
- Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements.
- A data informed work style, viewed through a compassionate lens of the user.
- A passion for building delightful customer facing products and experiences.
- Experience shipping and iterating on successful Software or Financial products at scale.
- The ability to collaborate well with designers, engineers, QA, Marketing, compliance, growth.
- Bachelor's degree or equivalent experience.
- With domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred.
Benefits
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including: birthday, work anniversary
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Experienced Product Manager leading and defining merchant - facing experiences for Synchrony’s financing products. Drive growth and scalability across various business segments.
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