Senior Product Manager leading product strategy and growth initiatives at PayByPhone. Overseeing product lifecycle from research to launch while ensuring alignment with revenue goals.
Responsibilities
Define and own a bold product vision, strategy, and roadmap aligned to PayByPhone’s revenue and growth objectives
Identify and size commercial opportunities through market analysis, competitive research, and direct customer engagement
Lead business case development for new products and features, articulating revenue potential, ROI, and market positioning to senior leadership
Launch and grow new products, overseeing go-to-market strategy in close collaboration with Marketing, Commercial, and Customer teams
Own product-level financial performance, including revenue growth, cost control, and profitability metrics
Build and iterate product roadmaps with cross-functional teams of engineers, designers, marketers, and operational support
Develop and track KPIs to measure product performance, using data to make informed decisions and quickly adapt strategies where necessary
Drive continuous product discovery and experimentation to uncover new sources of revenue and customer value
Lead pricing strategy development and value proposition refinement to optimize market fit and revenue outcomes
Create and maintain comprehensive, stakeholder-friendly product documentation that communicates business and technical requirements
Partner with Engineering and Design to deeply understand customer needs and define solutions
Work closely with Commercial, Sales, and Finance teams to deeply understand the business dynamics and influence product and business strategy
Partner with Customer Support and Marketing to ensure customer feedback loops directly inform product enhancements and future developments
Requirements
5-7 years in product management
10+ years working in the technology sector
Demonstrated success in launching, scaling, and monetizing new digital products and platforms
Strong background in driving growth, engagement, retention, and revenue metrics across product lines
Experience working on products involving externally-consumable APIs, identity management, and security
Direct experience in building 0-to-1 products and scaling them to multiple markets
Proven track record with growth experimentation (e.g., A/B testing, cohort analysis) to optimize conversion and lifetime value
Experience with mobile app development is a plus
Strong commercial acumen: ability to develop P&L models, build business cases, and present to executives
Solid technical understanding to partner effectively with engineering and improve technical product health
Excellent communication skills—written, verbal, and presentation—to influence at all levels of the organization
Strong analytical skills with expertise in data-driven decision-making.
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