About the role

  • Define and own a bold product vision, strategy, and roadmap aligned to PayByPhone’s revenue and growth objectives
  • Identify and size commercial opportunities through market analysis, competitive research, and direct customer engagement
  • Lead business case development for new products and features, articulating revenue potential, ROI, and market positioning to senior leadership
  • Launch and grow new products, overseeing go-to-market strategy in close collaboration with Marketing, Commercial, and Customer teams
  • Own product-level financial performance, including revenue growth, cost control, and profitability metrics
  • Build and iterate product roadmaps with cross-functional teams of engineers, designers, marketers, and operational support
  • Develop and track KPIs to measure product performance, using data to make informed decisions and quickly adapt strategies where necessary
  • Drive continuous product discovery and experimentation to uncover new sources of revenue and customer value
  • Lead pricing strategy development and value proposition refinement to optimize market fit and revenue outcomes
  • Create and maintain comprehensive, stakeholder-friendly product documentation that communicates business and technical requirements
  • Partner with Engineering and Design to deeply understand customer needs and define solutions
  • Work closely with Commercial, Sales, and Finance teams to deeply understand the business dynamics and influence product and business strategy
  • Partner with Customer Support and Marketing to ensure customer feedback loops directly inform product enhancements and future developments

Requirements

  • 5-7 years in product management
  • 10+ years working in the technology sector
  • Demonstrated success in launching, scaling, and monetizing new digital products and platforms
  • Strong background in driving growth, engagement, retention, and revenue metrics across product lines
  • Experience working on products involving externally-consumable APIs, identity management, and security
  • Direct experience in building 0-to-1 products and scaling them to multiple markets
  • Proven track record with growth experimentation (e.g., A/B testing, cohort analysis) to optimize conversion and lifetime value
  • Experience with mobile app development is a plus
  • Strong commercial acumen: ability to develop P&L models, build business cases, and present to executives
  • Solid technical understanding to partner effectively with engineering and improve technical product health
  • Excellent communication skills—written, verbal, and presentation—to influence at all levels of the organization
  • Strong analytical skills with expertise in data-driven decision-making.

Benefits

  • Assigned workspace
  • Company-issued equipment
  • Formal, hands-on training

Job title

Senior Product Manager

Job type

Experience level

Senior

Salary

CA$105,000 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridCanada

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