FA
Associate Product Manager handling the Fulfillment process at Farfetch. Collaborating with engineering and stakeholders to enhance product strategies and operational success.
About the role
- Develop and maintain a multi-year HR product and technology strategy that aligns with business priorities and cultural aspirations (“People First”).
- Define and manage the HR technology portfolio, ensuring integration, scalability, and innovation.
- Collaborate with HR leaders, IT, Finance, and Business Units to capture global requirements and translate them into actionable deliverables.
- Ensure HR has visibility and influence in key business initiatives, serving as the product voice for people-related capabilities.
- Evaluate and lead implementation of an integrated hire-to-retire HRIS platform with AI-driven analytics, employee self-service, and workflow automation.
- Drive simplification and consolidation of fragmented tools (recruitment, onboarding, payroll, learning, and performance).
- Partner with HR teams to map the end-to-end employee journey; identify moments that matter and build solutions to enhance engagement and retention.
- Focus on onboarding “wow factor,” recognition systems, and seamless access to resources.
- Develop adoption and change management strategies for new HR tools and processes.
- Lead communication plans, HR town halls, and showcase sessions to drive engagement across global HR teams.
- Identify and deploy AI-driven solutions to streamline HR operations, enhance decision-making, and unlock predictive insights.
- Innovate ways to use AI for automating manual workflows, improving employee experience, and providing advanced analytics that drive proactive and strategic HR initiatives globally.
- Establish clear KPIs for HR transformation (system adoption, employee satisfaction, process efficiency).
- Report progress regularly to HR leadership and executive teams.
Requirements
- 10+ years’ experience in product management, preferably with exposure to HR technology or people systems.
- Bachelor's degree, equivalent experience can be used in lieu of a formal degree.
- Proven track record of delivering enterprise-wide transformation projects.
- Deep understanding of HR processes (talent acquisition, onboarding, payroll, performance, recognition, engagement).
- Experience with HRIS platforms (DayForce, Workday, Sapling, SAP SuccessFactors, Greenhouse, etc.) and knowledge of emerging HR tech trends.
- Strong stakeholder management and facilitation skills across global and matrixed organizations.
- Excellent business acumen and ability to connect people strategy with business impact.
Benefits
- health/dental insurance
- parental leave
- 401(k)
- incentive/bonus opportunity
- tuition reimbursement
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