Digital Product Manager at U.S. Bank focusing on customer - centric digital experience strategies and agile product development. Involved in cross - channel strategies and enhancing user engagement.
About the role
- State Product Manager developing enhanced property insurance products and services at American Family Insurance. Leading cross-functional teams to improve profitability, growth, and customer experience in insurance markets.
Responsibilities
- Develop and introduce enhanced products and services in existing markets.
- Manage the product development lifecycle.
- Deliver enhancements that improve product using contract language, underwriting guidelines, system/platform, automation, and pricing/predictive analytics.
- Support and manage insurance product performance in market using insights from various sources to conduct root cause analysis.
- Research solutions that inform recommended actions to improve profitability, growth and customer experience.
- Create insights regarding customer, market and competitors and monitor market trends.
- Lead cross-functional teams to drive solutions for profit and growth goals.
- Develop strategies and implement them to deliver strategic initiatives.
Requirements
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience developing insurance product/line of business strategies.
- Extensive knowledge of leveraging customer, market, and competitor intelligence.
- Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches.
- Extensive knowledge of market research and marketplace and regulatory trends.
- Extensive knowledge and understanding of product design, pricing and product management.
- Solid knowledge and understanding of advanced financial and data analysis techniques.
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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