Senior E - Commerce Product Lead driving the evolution of digital ecosystems (App & Web) for Papa John’s. Focused on maximizing value through business and technology alignment in a competitive environment.
About the role
- Senior Product Manager at MOO leading the Buy team and eCommerce platform transformation. Ensuring customers can purchase seamlessly across global storefronts.
Responsibilities
- This role will lead the product strategy and roadmap for the Buy team, ensuring MOO delivers a high-performing, scalable and customer-friendly purchase experience.
- Own the product roadmap for the Buy team, covering core ecommerce capabilities including cart, checkout, order lifecycle, payments, tax, saved addresses, and customer accounts
- Lead migration of core Buy capabilities from our Classic platform to the New Platform, delivering feature parity, improved experience and international readiness
- Collaborate with engineering to scope and deliver payment, checkout and order infrastructure upgrades that are secure, performant and extensible
- Improve conversion, repeat purchase and customer experience through iterative test-and-learn delivery
- Support commercial growth by ensuring customers can reorder easily, manage their saved projects, and engage across multiple channels, including both self-serve, and Managed Service experience
- Drive continuous improvement by reducing friction, eliminating bugs, optimising flow, and supporting cost savings across fulfilment and servicing
- Work across end-to-end experiences within eCommerce, collaborating closely with internal teams
- Represent the Buy team in planning, OKRs, strategic initiatives, and cross-platform alignment
Requirements
- 7+ years in product management, ideally with senior-level scope in ecommerce, fulfilment, or checkout domains
- Experience in both B2C and B2B settings, with appreciation for different user expectations and operational models
- Strong grasp of ecommerce tech stacks, including payment gateways, order management, tax/localisation, customer accounts, and fulfilment workflows
- Track record of leading cross-functional teams to ship measurable improvements in complex, distributed platforms
- Confidence with data and fluent in A/B testing, funnel optimisation, service level metrics, and financial impact modelling
- Strong product instincts with the ability to go deep on detail and zoom out for strategy
- Excellent stakeholder management skills. You can influence decisions, build buy-in, and bring teams on the journey
- Clear communication and storytelling. You can explain trade-offs, frame priorities, and align diverse groups around a common vision
- Real customer obsession. You’re driven to uncover real user needs and work across disciplines to address them
- Comfort with ambiguity and autonomy. You can define your own path, ask smart questions, and execute without hand-holding
Benefits
- 25 days holiday rising by one day for each year here (for 5 years)
- matched pension scheme
- paid parental leave
- private healthcare
- life insurance
- season ticket loan
- cycle to work scheme
- flexible work schedules with hybrid and remote working for certain roles
- Work From Anywhere program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Web Director managing global digital experience and web properties for AutoStore. Blending strategy, technology, content, and data for optimal customer engagement and conversion.
Senior E - Commerce Executive managing and developing e - commerce strategies for luxury beauty brands at LUXASIA. Focused on performance optimization and stakeholder collaboration.
Customer Care Specialist in Leipzig handling travel booking inquiries for a top vacation platform. Providing assistance via phone and email to enhance customer satisfaction.
D2C Ecommerce Specialist working in Lviv region or fully remote across Ukraine. Managing website content, product launches, and SEO optimization for a global team.
Strategic consultant for the Shopify ecosystem focusing on DACH market development. Collaborating with JAKALA's eCommerce Delivery Center in Italy and partners.
Pricing Expert developing and optimizing pricing strategies for online shops. Working collaboratively within teams to enhance pricing performance in e - commerce.
Ausbildung zum Kaufmann im E - Commerce bei Rudolf Ostermann GmbH. Lerne den Aufbau und die Funktionsweise eines Webshops und entwickle Marketingstrategien.
E - Commerce Mitarbeiter processing and handling customer orders in a retail environment. Involves customer inquiries, order management, and product data maintenance.
Process Engineer optimizing intralogistics processes in E - Commerce warehouse. Collaborating with multiple departments and improving warehouse operations through analysis and planning.