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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- Champion a user-centric approach to design, conducting user research, usability testing, and gathering feedback to inform product decisions and enhance the user experience
- Confidently run interviews with clients to identify pain points, for usability testing or to gather feedback on specific features
- Run and facilitate design workshops for collaborative ideation
- Work closely with the product team to translate product requirements and user needs into innovative design concepts and solutions
- Prototype at various levels of fidelity, including rapid AI prototyping
- Define and design intuitive user interactions
- Evolve and maintain the information architecture of the platform
- Work closely with Engineers, and other stakeholders, to ensure high-quality implementation
- Make sure the product is usable by people with varying abilities
- Evolve, consolidate, and maintain our design system
- Present your solutions and communicate design rationale to internal teams, our customers, and stakeholders at all levels
Requirements
- At least 5 years in a UX/UI Design and/or Product Design role delivering digital products
- Experience working in SaaS, Martech, or B2B industries
- A thorough understanding of user behaviour psychology
- Experience with HTML, CSS, responsive design, some understanding of React, as well as technical constraints and their impact
- Proficiency in current design and user testing tools such as Figma, UserTesting, and Maze, as well as emerging AI technologies
- A solid understanding of user-centred design principles, interaction design, and information architecture
- Proven experience using and analysing data in the design process (today we’re using PostHog)
- An analytical mindset and the ability to rely on both qualitative and quantitative data to make informed decisions
- Previous experience designing for AI-driven applications
- Strong communication, presentation, and interpersonal skills
- The ability to work in both collaborative and highly autonomous environments
Benefits
- Here are some of our favourite perks and benefits, but we have so many more!
- *Hybrid working
- * Private medical insurance with Vitality, including enhanced mental wellbeing support, dental and vision policies and a range of lifestyle benefits and great incentives
- * Life insurance via YuLife with lots of extra perks
- * Learning and development budget
- * Two Celebration Days; additional time off for you to celebrate religious days, cultural events, birthdays, anniversaries, or any other significant day that’s important to you
- * Enhanced parental leave
- * 25 days annual leave (plus public holidays), increasing over your time as a Mentioneer
- * Regular social events, from chocolate-tasting and pottery-making to poker nights and picnics
- * Up-to-date tech you’ll need (we love Macs)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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