Hybrid Product Design Lead, Core Experiences

at Expedia Group

• Job title: Product Design Lead, Core Experiences
• Job type: Full Time
• Experience level: Senior
• Salary: $173,000 - $242,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Seattle, United States

About the role

• Product Design Lead defining scalable communication systems across Expedia’s ecosystem for traveler journeys. Ensuring quality and consistency in user experiences for booking, servicing, and communications.

Responsibilities

• Lead end-to-end experience design for complex traveler and partner journeys across core experiences such as booking, servicing, and communications, from problem framing through delivery and iteration.
• Translate ambiguous business problems, data insights, and customer needs into clear design hypotheses, flows, and interaction patterns that improve usability and business outcomes across multiple Expedia Group products.
• Create and evolve interaction models, information architecture, and detailed UX deliverables (including user journeys, wireframes, and prototypes) that are scalable across platforms and adaptable to multiple domains.
• Partner closely with Product, Engineering, Research, Data, and Content teams to define requirements, validate solutions with customers, and ensure high-quality implementation of designs that align with technical, platform, and business constraints.
• Advocate for design standards, accessibility, and design systems usage, contributing reusable patterns and guidelines that increase consistency, efficiency, and quality across core experiences.
• Apply familiarity with AI-driven systems, tools, or workflows and AI/ML concepts to improve traveler and partner experiences, and safely integrate and operate AI/ML‑enabled solutions that enhance task completion, personalization, or support.

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, a related field, or equivalent practical experience in user experience or product design.
• 7 - 10+ years designing digital product experiences (consumer or enterprise), with deep experience in scaling complex systems.
• Experience delivering digital products or services as a UX or product designer, including demonstrated ownership of complex flows or surfaces within a core product area.
• Proficiency in core UX skills including user flows, interaction design, information architecture, prototyping, and using qualitative and quantitative insights to inform design decisions.
• Experience collaborating with cross-functional teams such as Product, Engineering, and Research to ship designs that align with technical constraints, platform capabilities, and business objectives.
• Familiarity with AI-driven systems, tools, or workflows and applying foundational AI/ML concepts to real-world product problems in partnership with technical teams.

Benefits

• medical/dental/vision
• paid time off
• Employee Assistance Program
• wellness & travel reimbursement
• travel discounts
• International Airlines Travel Agent (IATAN) membership