About the role

Product Designer on ActiveCampaign's Platform Team, creating AI-native user experiences and defining interactive design models. Collaborating to ensure innovation and effective design across marketing platform.

Responsibilities

Design with AI as a first principle, identifying where automation and intelligent defaults can eliminate friction and creating seamless, AI-native user journeys.
Act as the go-to expert for customer needs, engaging directly with stakeholders and users to conduct research, validate ideas, and turn raw insights into high-impact designs.
Own the end-to-end design process, from early-stage exploration and whiteboarding to shipping polished, scalable solutions that balance user needs with technical constraints.
Anchor your decisions in data, analyzing usage metrics and defining success measures alongside Product Management and Engineering partners to ensure our work moves the needle.
Evolve our Design System, identifying new pattern opportunities and ensuring visual and interaction consistency across the entire platform.
Leverage modern AI tools (like Cursor, Lovable, or Claude) to accelerate your workflow, from brainstorming concepts to conveying complex implementation details to engineers.
Champion a culture of craft, presenting your work confidently in critiques and sharing new methodologies to help elevate the team’s overall design process.

3+ years of product design experience with a portfolio of multiple shipped products, ideally within a SaaS or B2B startup environment.
An ownership mindset, with the self-directed ability to identify problems, find solutions, and deliver reliably without needing a defined roadmap.
Active fluency with AI tools in your current design process; you are already hands-on with tools like Cursor, Lovable, Claude, or Figma AI to push the boundaries of your craft.
Strong systems-level thinking, demonstrating an ability to contribute to design systems while considering platform-wide consistency and compliance.
A data-informed approach to design, proactively using product analytics and customer interviews to translate complex data into actionable, measurable outcomes.
High-fidelity craft and prototyping skills, with a portfolio that showcases exceptional visual and interaction design alongside deep customer-focused thinking.
Exceptional communication skills, allowing you to articulate design rationale clearly, build consensus across functions, and anticipate feedback from senior leadership.
Comfort with ambiguity, thriving in a fast-paced, iterative environment where the stakes are high and the pace is rapid.
A deep understanding of the competitive landscape, using market insights to inform product strategy and ensure ActiveCampaign remains a leader in the space.

Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.