Senior Product Operations Manager leading product operations in India for Weave. Improving team alignment and operational practices in a hybrid capacity.
TC
Hybrid Senior Manager, Product Operations – Commerce, Data & Identity
Posted last month
About the role
- Serve as the trusted right-hand to CDI’s Senior Vice President of Product Management, ensuring effective team operations
- Serve as the primary point of contact and first line of defense for inbound CDI requests, handling inquiries, developing action plans, and assisting with communications
- Build and foster effective working relationships with CDI team members and cross-functional partners to increase efficiency and responsiveness in communications
- Partner with back office functions on talent management (headcount management), finance (budget management), communications (executive reporting, newsletters, internal team discussions), legal and compliance
- Rationalize business inputs including stakeholder requirements, financial constraints, and engineering resources to determine impact
- Maintain a clear understanding of active and pending requests, projects, timelines, and progress
- Develop, maintain, and execute ownership of assigned projects from concept to completion
- Implement procedures and process improvements to help internal teams run efficiently
- Drive execution of key initiatives and facilitate change management
- Serve as the primary point of contact and communicator on behalf of Commerce, Data, and Identity
Requirements
- Bachelor’s degree and/or equivalent work experience
- Minimum of 10 years of relevant work experience
- Ability to work autonomously on behalf of the CDI leadership team to accomplish key tasks
- Excellent communication and presentation skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
- Strong interpersonal skills with the ability to engage, influence, and build alignment among multiple groups and key stakeholders across Product, Design, Engineering, Quality, and Program Management
- Proficiency with core Product Management tool suites, including JIRA, Confluence, Airtable, Miro, Lucid
- Action-oriented with strong attention to detail
- Ability to operate in a fast-paced highly iterative environment
- Excellent time management and organizational skills with the ability to prioritize, and multitask assignments effectively
- Willingness to take initiative and follow through on projects while working independently and proactively with minimal supervision
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package
- Full range of medical benefits
- Financial benefits
- Other benefits dependent on level and position offered
- Primarily On-Site / Occasionally from Home (flexible work arrangement)
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