Hybrid Product Operations Manager

Posted 2 days ago

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About the role

  • Reimagine product workflows using AI-first systems to make processes faster, smarter, and more transparent across teams.
  • Drive product planning and release execution, tracking key deliverables and providing stakeholders with clear visibility into progress and results.
  • Turn data into action by using tools like Linear and Pendo to increase visibility, guide decisions, and improve customer outcomes.
  • Synthesize customer and field feedback, partnering with product and GTM leadership to shape roadmap priorities and deliver measurable customer value.
  • Lead cross-team initiatives from Demo Days to accessibility improvements, coordinating smoothly with global teams and making an impact at scale.

Requirements

  • 4–6 years of experience in Product Operations, Program Management, or similar roles in a SaaS company.
  • Strong systems thinking skills and a passion for leveraging AI and building agent-based solutions to maximize efficiency and impact.
  • Proven ability to run and improve cross-functional processes, from planning to launch.
  • Hands-on experience leveraging tools for product usage analysis (Pendo), issue tracking (Jira/Linear), and feature flag management.
  • Experience connecting customer insights and usage patterns to provide actionable recommendations that improve product adoption and customer satisfaction.
  • Excellent communication and organization skills; you hold others accountable while building strong relationships.
  • Highly dependable, detail-oriented, and comfortable navigating ambiguity.
  • Experience working with distributed teams across multiple time zones.

Benefits

  • Equal opportunity employer
  • Affirmative action employer
  • Confidential treatment of information according to EEO guidelines

Job title

Product Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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