Associate Director of Product Operations at Syneos Health managing product analysts and teams to analyze data for product decisions. Aligning technology initiatives with business goals across multiple departments.
About the role
- Product Operations Manager assisting in product lifecycle management at Reward Gateway. Collaborating with teams to ensure smooth operations and delivering excellent product experience.
Responsibilities
- Orchestrate key planning and delivery rituals across your cluster.
- Partner with Product Directors and PMs to translate strategic objectives into actionable plans.
- Manage the end-to-end release lifecycle.
- Track incoming ideas, feature requests, and feedback for PM/Cluster prioritization.
- Maintain accurate and accessible repositories of product documentation.
- Build and maintain dashboards and reports that track key operational metrics.
- Support PMs on key client calls and product updates.
Requirements
- A solid track record in product operations or product management of at least 3+ years within a SaaS or tech environment.
- Deep understanding and hands-on experience of product management best practices
- Familiarity with product lifecycle management and analytics tools (e.g., Jira, Jira Product Discovery, Heap, etc.).
- Experience coordinating cross-functional teams and managing multiple concurrent initiatives.
- Demonstrated ability to influence across cross-functional teams, particularly under high-pressure or time-sensitive scenarios.
- Good ability to translate data into actionable insights.
- Excellent written and verbal communication skills.
- Proactive, detail-oriented, and adaptable to changing priorities.
Benefits
- Online interview with the Head of Internal Product Operations and Senior Talent Partner
- Final interview with the Head of Internal Product Operations and Director of Product Operations
- We are committed to ensuring an inclusive and accessible recruitment process for all candidates
- Comfortable work environment that values diversity
- Opportunities for personal expression and individuality.
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