Senior Manager of Performance Improvement providing strategic leadership for performance initiatives in healthcare. Partnering with leaders to optimize customer experience and operational performance across organizations.
About the role
- Senior Manager focused on leading partner program experiences at SUSE. Driving strategic initiatives for the entire partner lifecycle optimization and performance analytics oversight.
Responsibilities
- Lead and mentor a team dedicated to optimizing the entire partner lifecycle
- Own the strategic design and execution of our partner programs
- Manage the team responsible for mapping and optimizing the entire partner journey
- Define and monitor key performance indicators (KPIs) for the partner experience and program effectiveness
Requirements
- 5+ years of experience in Partner Programs, Partner Experience, or Channel Management
- Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus
- Deep proficiency in using data from PRM, CRM (e.g., Salesforce), and marketing automation platforms
- Strong analytical and problem-solving skills
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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