Manager responsible for overseeing retail store operations, leading team performance and enhancing customer service at Crocs, Inc. Fostering inclusivity and executing operational standards while meeting business objectives.
Responsibilities
Deliver outstanding service to our consumers using our C.H.A.R.M service model
Leads the store team in surpassing performance metrics including sales, consumer service, and charms
Apply analytical thinking & company reporting to find opportunities within the store
Lead visual presentation, product flow, replenishment, and operational standards throughout the store
Foster a welcoming, inclusive environment that promotes internal growth
Coordinate, delegate, prioritize, and meet store deadlines
Contribute to crafting a team environment that encourages sharing
Support team members in the daily execution of retail operations
Adhere to Crocs Asset Protection policies and procedures
Requirements
Must be 18 years or older
4+ years of total retail experience, preferably with previous Store Manager experience
Proven leadership skills with the ability to challenge, empower, and drive team results
Strong communication skills (written and verbal)
A valid driver’s license and clean driving record may be required
Desire to succeed in a high-growth, fast-paced retail environment
Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours
Benefits
medical, dental, and vision coverage
life and AD&D insurance
short and long-term disability coverage
paid time off
participation in a 401k program that includes company match
Store Manager at Crocs, Inc. leading a team to provide exceptional consumer experiences and drive sales. Responsible for operations, visual presentation, and maintaining standards in a retail environment.
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