Hybrid Senior Manager – GTM Engineering, Success

Posted 2 months ago

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About the role

  • Head of Solution Consulting managing solution teams and leading strategy at Apollo.io. Driving cross-functional collaboration to enhance customer success and revenue growth.

Responsibilities

  • Drive SC support on AE and AM discoveries, help with demo tailoring, review technical approaches or solutions, oversee trials, and manage sales handoffs to post-sales teams.
  • Manage SC involvement on technical CSM requests for CRM configurations, API integrations, partner integrations, Apollo Workflows, and product configuration guidance.
  • Influence and collaborate on cross-functional solution designs, implementation feasibility, and migration or integration planning.
  • Serve as a trusted escalation advisor to prospects and customers across sales and customer success.
  • Ensure tight enablement between SCs and cross-functional GTM teams.
  • Own and evolve the solution consulting vision across the customer lifecycle—from evaluation to value realization.
  • Manage and grow a team of pre- and post-sale solution consultants across regions and segments.
  • Collaborate with Apollo’s enablement team to build training programs to facilitate continuous learning and to scale impact.
  • Partner with Sales and Customer leadership to forecast SC capacity and assign coverage intelligently.
  • Develop a career path for SCs, progressing from IC to team leads and specialized roles.
  • Design and manage KPI incentive programs and compensation models.
  • Drive adoption of data-driven processes, solution selling, technical win validation, client hand-off processes, and value delivery frameworks.
  • Standardize processes across GTM teams and market tiers.
  • Push the boundaries of demo solutions, inspire the discovery of WOW moments, improve technical documentation, and build integration playbooks.
  • Establish a strategic relationship with Product and Engineering by aggregating and presenting on solution gaps, customer friction points, and GTM team prioritizations.
  • Own SC-level metrics for deal acceleration, Trial management, sales velocity, deal impact, and expansion enablement.

Requirements

  • 7–10+ years in solution consulting, sales engineering, solution architecture, or related SaaS roles
  • 3+ years managing high-performing GTM or solution teams (player-coach experience preferred)
  • Proven experience working across pre-sales (discovery, trials, demo strategy) and post-sales (onboarding, enablement, professional services)
  • Fluency in CRMs, marketing automation, APIs, and GTM data integrations or data pipelines
  • Strong written and verbal communication; executive presence required
  • Operationally excellent: drives process improvement, tooling rigor, and documentation habits

Benefits

  • Apollo Stock Options
  • Remote Work
  • Fully Covered Healthcare (PPO, HDHP, HMO)
  • Dental & Vision
  • Maternity Benefits
  • Life/Disability
  • 401K Plan
  • Mental Health and EAP Assistance
  • Office Equipment Allowance
  • Travel Insurance

Job title

Senior Manager – GTM Engineering, Success

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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