Hybrid Senior Manager, Enterprise Services

Posted last month

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About the role

  • Lead SafeRide’s enterprise OKR process, ensuring company priorities are clear, measurable, and achieved
  • Establish and manage a business requirements intake program to align teams on goals, deliverables, and resourcing for major initiatives
  • Oversee site management and workplace operations, ensuring SafeRide’s offices run effectively and support a positive employee experience
  • Coordinate the Incident Management Team (IMT) and maintain readiness for critical response scenarios
  • Design and deliver company-wide events and experiences, from all-hands meetings to annual celebrations, that connect employees and reinforce mission-driven culture
  • Act as a connector and facilitator, bringing cross-functional teams together to solve problems, accelerate decisions, and maintain alignment
  • Provide clarity, structure, and follow-through on initiatives, including anticipating and addressing implied tasks that keep execution on track

Requirements

  • Bachelor's degree or 4 additional years of related experience
  • 7+ years of operational, human resources, and/or project management experience within a complex or high-growth environment
  • Proven ability to design and implement processes, coordinate cross-functional execution, anticipate implied tasks, and keep stakeholders aligned to deliver results
  • Excellent communication and facilitation skills with a track record of influencing senior leaders
  • Highly organized, detail-oriented, and capable of managing multiple priorities at once
  • Adaptable, proactive, and comfortable bringing order to ambiguity
  • Preferred: Master's degree or 4 additional years of related business and/or operational experience
  • Preferred: Experience leading enterprise planning frameworks (e.g., OKRs, Scorecards, PMO)
  • Preferred: Background in readiness operations, crisis response, or similar experience managing complex, time-sensitive initiatives under pressure
  • Preferred: Experience planning and facilitating company-wide meetings or events that drive culture and connection
  • Preferred: Exposure to workplace operations, facilities management, or employee experience programs
  • Preferred: Experience in healthcare, military, or similar industries
  • Willing and able to work onsite 3+ days per week in San Antonio, TX
  • Legally authorized to work in the United States; sponsorship information may be required

Benefits

  • Remote-first work environment
  • Remote with flexible hours
  • Competitive salary
  • Annual bonus opportunities
  • Equity options
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Generous PTO
  • Paid company holidays
  • Paid parental leave
  • Career growth and development opportunities

Job title

Senior Manager, Enterprise Services

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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