Data Administration Analyst for Division of Blind Services using knowledge of data processing software to assist in data management and decision making. Collaborates with data professionals to create reports and monitor indicators.
CW
Hybrid Senior Learning & Development Manager – Portfolio Administration
Posted 4 months ago
About the role
- Leading the design and execution of training programs to drive operational performance at Cushman & Wakefield. Overseeing talent development and mentoring for global Lease Administration teams.
Responsibilities
- Lead the global training strategy for Lease Administration
- Manage a team of training specialists responsible for onboarding new hires
- Act as a player-coach by actively participating in training delivery
- Collaborate with global and regional leadership to assess training needs
- Drive the adoption of mentoring and knowledge-sharing frameworks
- Develop and maintain a comprehensive training curriculum tailored to various roles within Lease Administration
- Create engaging, interactive learning content using instructional design best practices
- Standardize global training materials while allowing for regional customization
- Ensure all training content is regularly reviewed and updated
- Design and maintain dashboards to track training participation and effectiveness
- Partner with HR, Operations, Technology Data Services (TDS) and Client Services to align training with performance management strategies
Requirements
- Bachelor’s degree in Business, Education, Human Resources, or related field
- Minimum 5 years of experience in training and development, with at least 2 years in a leadership role
- Comparable experience as a teacher in academia applies
- Experience in commercial real estate, lease administration, or property management preferred
- Strong knowledge of lease abstraction, data management, and compliance processes preferred
- Proven ability to lead global training programs and manage cross-functional teams in a matrixed environment
- Proficiency with Learning Management Systems (e.g., Workday Learning), instructional design tools (e.g., Articulate, Captivate), and virtual training platforms (e.g., MS Teams, Zoom)
- Advanced Excel and data visualization skills (e.g., Power BI, Tableau) for dashboard development and reporting
- Excellent verbal and written communication, presentation design and delivery, meeting facilitation, and stakeholder engagement skills
- Ability to manage multiple priorities in a fast-paced, client-driven environment
- Sensitivity to cultural differences in learning styles and communication
- Strong passion for developing others through teaching and knowledge sharing
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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