Hybrid Senior IT Business Analyst, BPM/BPI Specialist

Posted last month

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About the role

  • Conduct comprehensive analysis of the customer Tech's current business processes across all divisions and functional areas
  • Document existing workflows, identify inefficiencies, bottlenecks, and improvement opportunities
  • Lead quarterly initiatives to substantially improve 3+ key the customer Tech processes through enhanced workflows and appropriate automation
  • Improve collaboration across the customer Tech teams and divisions
  • Identify opportunities where enterprise tools can address office needs and improve business operations
  • Develop and implement metrics to measure process improvement effectiveness and efficiency gains
  • Create training materials and conduct sessions on new processes and procedures
  • Ensure all process improvements maintain compliance with federal standards

Requirements

  • Minimum 7+ years of experience in business process analysis, design, and improvement in complex organizational environments
  • Expertise in Lean, Six Sigma, BPM, or similar process improvement frameworks
  • Understanding of federal IT operations, compliance requirements, and governance frameworks
  • Exceptional written communication skills with ability to create clear, error-free documentation
  • Experience working with cross-functional teams and facilitating collaboration across organizational silos
  • Knowledge of change management principles and experience implementing process changes in large organizations
  • Proven ability to facilitate productive meetings, document outcomes, and drive action-oriented results
  • Strong analytical and problem-solving abilities
  • Understanding of enterprise software tools and their application to business process improvement
  • Experience managing multiple process improvement initiatives simultaneously with competing priorities
  • Knowledge of federal regulations and ability to design compliant processes

Benefits

  • Medical and Dental Insurance
  • Paid Time Off/Holidays
  • 401(k) Retirement Plans with Matching
  • Remote Work*
  • Paid Training
  • Employee Referral Program
  • Employee Development Program

Job title

Senior IT Business Analyst, BPM/BPI Specialist

Job type

Experience level

Senior

Salary

$150,000 - $165,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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