Hybrid Business Analyst

at Chickasaw Nation Industries, Inc.

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $106,000 - $120,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, PMP
• Location requirements: Hybrid, White Oak, United States

About the role

• Business Analyst managing critical mailroom COTS application for FDA. Overseeing implementation, support, and migration tasks in collaboration with stakeholders.

Responsibilities

• Must be able to regularly commute to White Oak Maryland, as needed
• Must be able to, rarely, commute within the Washington DC metro area, as needed
• Documents, coordinates, tracks, follows-up, and trouble-shoots technical issues with client users
• Prepares requirement documentation, and the creation of user, admin and implementation documentation and training materials
• Creates, updates, and reviews system and project documentation for the entire portfolio, as needed
• Follows-up and follows-through on work products and activities
• High level of professionalism, diplomacy, and patience working with key stakeholders across the FDA
• Develops approaches to meet client needs/demands while staying within project budget guidelines

Requirements

• Must be able to obtain a Public Trust Clearance
• CAPM certification or other Business Analysis certification, preferred
• PMP certification a plus, but not required
• Strong writing skills with the ability to capture meeting minutes, risks and action items
• Outstanding communication skills to include, the ability to express technical and business/functional requirements with high level of competency both orally and in writing, listens attentively and reinforces key concepts in summary and actively engages in discussions with the customer
• Critical thinking ability with strong organization, analytical and problem-solving skills
• Experience providing Tier 1 support - preferably with Pitney Bowes equipment
• Experience with Security or the Authority to Operate (ATO) process
• Familiarity with the EPLC process
• Experience conducting client facing demos, trainings, and presentations
• Attention to detail – Critical Skill
• Self-starter and a team player who can come up to speed and adapt quickly with minimal supervision
• Experience with Microsoft Power Apps (e.g., Planner, Lists, Forms, Power BI)
• Proficiency with MS Word, PowerPoint, Project, Outlook, Visio, Excel and SharePoint
• Experience with project management best practices (e.g., defined project lifecycle and milestones, clear requirements and scope, corrective action decisions, issue management and escalation, etc.)
• Knowledge and understanding of software engineering best practice concepts (e.g., environment migration and provisioning, relational databases, cloud computing, testing methodology, agile development)
• Previous FDA experience preferred

Benefits

• Medical - Dental – Vision
• Company Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401(K) Immediate Vesting
• Professional Development Assistance
• Legal Aid Assistance Program
• Family Planning / Fertility Assistance
• Personal Time Off
• Observance of Federal Holidays