Hybrid Senior Instructional Designer

at Eversource Energy

• Job title: Senior Instructional Designer
• Job type: Full Time
• Experience level: Senior
• Salary: $108,470 - $120,520 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Manchester, United States

About the role

• Senior Instructional Designer at Eversource responsible for course design, development, and team collaboration. Managing training programs and instructional methods to enhance customer satisfaction.

Responsibilities

• Maintain ownership of all phases of course design and development including but not limited to needs analysis, development of instructional materials and deployment.
• Work individually or as part of a team to create and maintain training programs for a wide variety of target audiences.
• Responsible for all phases of course design and development including but not limited to needs analysis, development of instructional materials and deployment.
• Leads multiple, cross-functional improvement projects to support initiatives or enhance operational effectiveness/customer satisfaction.
• Manages the designs, develops and implements training programs through the development of training plans, training curriculums and determines the proper instructional methods for program execution.
• Identifies and develops the appropriate learning resources including but not limited to job aids, handbooks, demonstration models, practical learning, role-play exercises, multi-media visual aids and eLearning.
• Collaborates with subject matter experts to design and develop training courses that support initiatives prioritized by Training Manager; may require analysis and data gathering with SMEs.
• Creates course evaluations to measure effectiveness and modifies course as needed.

Requirements

• Bachelor's degree in a related field or equivalent experience.
• Master’s in education - Instructional Design strongly preferred.
• Five (5) plus years of Instructional Design experience required.
• Demonstrates strong written and verbal communication skills.
• Demonstrates solid project management skills.
• Knowledge of instructional design methodologies and adult learning theory.
• Knowledge of the latest trends in emerging adult distance learning.
• Strong eLearning design and development background; virtual classroom (webinar/webcast) design and development experience strongly preferred.
• Detail and deadline oriented; able to complete tasks in accordance with a defined schedule.
• Must be able to work collaboratively, as well as independently.
• Must be able to work on multiple projects and move rapidly from one project to another.
• Ability to utilize multimedia technology and e-learning authoring tools (i.e., Articulate Storyline, Camtasia, Captivate, Lectora, Snag-It).

Benefits

• Eversource offers a competitive total rewards program.
• Check out our careers site for an overview of our benefits programs.
• This position is eligible for a potential incentive.