Hybrid Senior Financial Services Account Associate, Mutual Fund/Transfer Agency

Posted last month

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About the role

  • Provide telephone support for intermediary back offices and mutual fund clients
  • Process and quality control dealer and shareholder transactions, both financial and non-financial
  • Assist with dealer commission and 12b-1 payment processing for multiple clients
  • Perform daily review and resolution of NSCC reject activity, including Fund/Serv, Networking, and ACATS
  • Perform 22c-2 frequent trade monitoring
  • Provide support for various dealer portals (Vision, FanMail, Advisor Central)
  • Perform daily reconciliation activities
  • Review and report on daily fund gain/loss activity
  • Assist in maintaining departmental policies and procedures
  • Handle additional senior associate level duties and project work as business needs dictate

Requirements

  • 3+ Years of experience from Mutual fund and transfer agency process
  • Shift time – 8:30 PM to 5:30 AM and 6:30 PM to 3:30 AM
  • Ready to work in night shifts (5 days in a week)
  • Hybrid model – 3 days in a week
  • Excellent communication and interpersonal skills
  • Excellent knowledge of Customer Services
  • Global mindset (Desirable)
  • Demonstrated accuracy and attention to detail handling financial and non-financial transactions
  • Strong customer focus
  • Ability to effectively communicate complicated concepts both through written and verbal means
  • Strong problem solving and analytical skills
  • Ability to work in Windows-based environment
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to handle short and long-term assignments outside of day-to-day functions

Benefits

  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits
  • Hybrid model – 3 days in a week

Job title

Senior Financial Services Account Associate, Mutual Fund/Transfer Agency

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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