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Click&BoatCustomer Success Agent – French/English
Customer Success Agent managing inquiries and resolutions for Click&Boat's customers. Working in a dynamic team to ensure service quality and effective communication.
About the role
- Executes independent testing of FCRM controls / systems
- Develops testing documentation and results reporting in-line with testing requirements
- Works collaboratively with key partners throughout the testing engagement
- Presents objective and independent opinion on the adequacy of processes and controls
Requirements
- Undergraduate degree or equivalent work experience
- 5+ years experience
- A deep knowledge of Anti-Money Laundering (AML) processes
- Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption
- Strong communication and written skills
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
Job title
Job type
Experience level
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Degree requirement
Location requirements
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