Billing Specialist II managing partner onboarding and training for Skyswitch products. Handle billing support tasks and contribute to professional customer service efforts from our Bacolod City office.
About the role
- Senior E-Billing Specialist ensuring accurate submission of ebilled invoices and client management in fast-paced legal environment. Collaborating with teams to facilitate electronic billing compliance and addressing discrepancies.
Responsibilities
- Collaborate with Billing Specialists to identify finalized invoices to be processed electronically
- Ensure that client/matter set ups are completed by client and Firm
- Collaborate with Timekeeper Matter Maintenance team internally and clients externally to facilitate set ups and additional requirements after the onset of the engagement
- Ensure that client mandated data is corrected coded within Aderant system and translated to client’s designated ebilling site
- Verify that matter ID and rates are correct, and that budgets, task and activity codes are set and submitted as required
- Perform electronic billing transactions including invoice transmission through Billblast and inputting data into the client’s ebill site
- Own the full scope of electronic billing for assigned clients, resulting in successful ebilling to and payment from client; collaborate with Collections team when dedicated collections assistance is required due to non-payment of an approved invoice
- Relay communications to Billing Attorneys or other designated attorneys regarding invoice rejections or reductions; ensure that communications are clear and subsequently followed up on or escalated if no response is received
- Follow up on and correct rejected items which include but are not limited to timekeeper approvals, timekeeper rates, client matter ID, budgets, and tasks/activity codes issues
- Collaborate with Client Billing Compliance team on invoice reductions so that actions resulting in compliance with outside counsel guidelines can be evaluated and implemented
- Liaise with the Billing Specialists on routine and special billing requests and projects, including timely problem solving
- Perform transactions, coordinate data, projects, or accounts of a highly specialized, advanced, or sensitive nature
- Build rapport to establish and maintain solid client relationships
- Provide general administrative assistance and support to assigned managers
- Handle customer relations activities as needed
- Work on special projects and additional duties as assigned
Requirements
- 5 + years legal electronic billing experience
- Strong technical skills including MS Word, Excel and Outlook
- Excellent oral and written communication skills
- Excellent organizational abilities
- Ability to manage multiple tasks and meet deadlines simultaneously
- Ability to interact extensively with management and colleagues
- Experience with Aderant billing software preferred
- Ability to prioritize effectively
Benefits
- comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
- life and AD&D insurance
- short and long term disability insurance
- tax-advantaged accounts for health care expenses, including FSAs and HSAs
- FSAs for dependent care
- health advocacy services
- behavioral health and counseling resources for all family members
- 401(k)
- profit sharing
- pre-tax transit and parking program
- backup dependent care
- senior care planning support
- resources for individuals with development disabilities and their caregivers
- paid holidays and other paid time off, including paid leave for new parents
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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