Provide technical support for ZEISS medical technology's eCommerce solutions. Act as the primary support contact and manage global eCommerce support processes.
About the role
- Senior Designer delivering digital experiences as part of a multidisciplinary team for leading organisations in New Zealand. Focusing on human-centred design and working collaboratively with diverse clients.
Responsibilities
- Work on a wide range of projects — from digital platforms to service journeys
- Lead design approaches from research and insight gathering through to design and delivery
- Help clients understand, define and optimise their strategies, value propositions and experiences
- Apply digital product design skills — creating concepts, prototypes and user flows that work in real life
- Collaborate with internal teams, client teams and subject matter experts
- Juggle multiple projects — owning design timelines, budgets and approaches
Requirements
- 5+ years’ experience in experience design, UX or digital product design
- Strong experience leading or supporting research and design projects and bringing teams along the journey
- Solid capability in human-centred design methods, from qualitative research to experience mapping and digital design
- Experience working on digital products, services or platforms — understanding the realities of product development
- Experience working as a senior designer in banking and financial services would be positive but not essential
- Great communication, facilitation and storytelling skills
- Adaptability and ease of working in multi-disciplinary, fast-paced environments
- A positive, curious and collaborative attitude
Benefits
- Interesting, impactful work across a diverse range of clients
- A collaborative and inclusive team culture
- Career growth and learning opportunities
- Work from office — with flexibility to remote work when needed
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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