Hybrid Inside Account Management Associate, E‑commerce

Posted 6 hours ago

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About the role

  • Account Manager for E-Commerce clients at secupay AG, supporting them from initial contact to long-term care.

Responsibilities

  • You manage our E‑commerce clients and serve as their primary point of contact
  • You work with internal teams to further develop customer relationships and identify cross‑ and up‑selling opportunities
  • You prepare proposals and contracts and follow them through to a successful close
  • You provide proactive advice on our new E‑commerce products, payment plugins and online shop payment modules
  • You actively contribute to the development of our E‑commerce sales processes
  • You monitor market trends in E‑commerce and actively share your insights

Requirements

  • You love communicating — whether face‑to‑face, by phone or in writing
  • You work in a solution‑oriented way within the team and with our customers
  • You organize your work independently and respond flexibly to new requirements
  • You show initiative, negotiation skills and creativity — also in complex situations
  • Ideally, you already have experience in the financial services sector
  • You are business‑fluent in German and have very good English

Benefits

  • Job security: permanent employment contract
  • Flexible work: on‑site and/or remote working
  • Location & history: workplace in Pulsnitz (reachable by S8 from Dresden) in a historic building with modern amenities
  • Lifelong learning: tailored training opportunities and the possibility to take on additional roles within the organization
  • Culture: appreciative collaboration, open communication and dynamic teams
  • Work‑life balance: 30 days basic annual leave

Job title

Inside Account Management Associate, E‑commerce

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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