Account Manager for E - Commerce clients at secupay AG, supporting them from initial contact to long - term care.
About the role
- Ecommerce Manager overseeing daily operations of a Shopify Plus storefront for a digital marketing agency. Responsible for managing promotions, product updates, and ecommerce performance.
Responsibilities
- Manage the day-to-day operations of a Shopify Plus ecommerce storefront.
- Set up, test, and manage discount codes, promotional offers, and sale events.
- Maintain onsite content including banners, homepage assets, collection pages, and campaign messaging.
- Create and update product listings, including SKUs, descriptions, pricing, imagery, and collection assignments.
- Support subscription operations, including offer updates, pricing changes, and customer-facing settings using Ordergroove or a similar platform.
- Coordinate ecommerce projects end-to-end, including timelines, milestones, stakeholder communication, and vendor follow-ups.
- Support platform migrations and implementation projects, including loyalty program replatforming initiatives.
- Conduct quality assurance across the website, email campaigns, SMS campaigns, and newly launched features.
- Identify and resolve issues related to broken links, display inconsistencies, checkout flow, and mobile responsiveness.
- Pull and organize performance reports using Shopify Analytics, Google Analytics, and other reporting tools.
- Manage ad hoc ecommerce requests across marketing, creative, customer experience, operations, and external partners.
- Support the broader ecommerce and retention team with additional projects and operational tasks as needed.
Requirements
- 2 to 4 years of experience in ecommerce, ecommerce operations, or digital project management.
- Hands-on experience working with Shopify Plus.
- Experience with subscription management platforms such as Ordergroove or similar tools.
- Working knowledge of Klaviyo, Attentive, Google Analytics, and basic reporting tools.
- Strong project management skills with the ability to manage multiple priorities and stakeholders.
- Experience with onsite merchandising, promotional execution, and product setup in an ecommerce environment.
- Strong attention to detail and a proactive approach to quality assurance and issue resolution.
- Excellent communication and cross-functional coordination skills.
- Understanding of SEO fundamentals for ecommerce.
- Experience with technology migrations, platform implementations, A/B testing tools, or JIRA is advantageous.
- Experience in wellness, vitamins, or supplements is a plus.
Benefits
- Hybrid remote/in-office
- Birthday off
- Professional development & training opportunities
- & More being added!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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