Senior Dev Lead for D365 Finance & Operations, overseeing development and L2 support. Collaborating with L1 teams and integration partners for effective solutions during builds and operations.
Responsibilities
Participate in development tasks and issue resolution activities related to ongoing D365 F&O rollouts across multiple subsidiaries
Collaborate with cross-functional teams to design and implement solutions for new requirements, enhancements, and subsidiary-specific configurations
Contribute to testing efforts (unit, integration, and UAT) in the context of rollout projects
Support localization and integration needs for new subsidiaries during rollout phases
Act as a senior escalation point for complex D365 F&O technical incidents escalated from the L1 team
Collaborate effectively with the L2 integration partner team to analyze and resolve recurring or complex technical issues
Perform deep-dive investigations into system behavior, integrations, custom code (X++), and performance issues
Ensure timely resolution and root cause analysis of incidents
Drive continuous improvement initiatives based on ticket trends, recurring issues, and user feedback
Support environment management activities including code deployments, configuration migrations, and data refreshes
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience in technical support or consulting for D365 Finance & Operations
Strong technical expertise in: X++ development and debugging
LCS (Lifecycle Services) and Azure DevOps pipelines
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