Hybrid Senior Credit Strategy Analyst, Collections

Posted 3 weeks ago

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About the role

  • drive significant improvements in customer and credit outcomes across Collections and Recoveries
  • leverage hypothesis testing, portfolio trends, and industry advancements
  • engage, inform, and support customers facing financial difficulties
  • work closely with cross-functional teams including operations, product, engineering, and data science
  • develop and drive engagement strategies, influence strategic decisions, and identify opportunities to enhance customer outcomes
  • lead on complex and high impact projects
  • gather industry information to stay updated on latest trends and opportunities within the collections space
  • drive large scale strategic changes, transforming the impact on customers
  • work with large datasets and some of the best tech in the industry, such as powerful Python instances for data analysis and Redshift for data warehousing
  • mentor junior team members

Requirements

  • strong experience analysing data to drive collections strategy within a consumer lending or debt collection firm
  • strong ability in manipulating and analysing large datasets using SQL and/or Python
  • experienced in visualization and storytelling through data
  • passion for translating numbers into business opportunities and delivering insights to drive decision-making
  • structured and holistic problem-solver, and possess strong time management skills
  • passion for helping customers receive a seamless experience and good customer outcomes
  • insatiable curiosity and a relentless drive to learn, improve, and share knowledge with others
  • able to work collaboratively with cross-functional teams, including operations, tech, compliance and product

Benefits

  • flexible ways of working
  • face-to-face collaboration
  • good work-life balance
  • option of working from abroad for up to 120 days a year

Job title

Senior Credit Strategy Analyst, Collections

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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