Billing and Collections Specialist responsible for the order-to-cash cycle at OfficeRnD. Ensuring accurate invoicing and managing collections while collaborating with internal teams.
Responsibilities
Ensure the precision of billing data and the prompt distribution of invoices.
Proactively follow up on outstanding balances, address billing discrepancies with clients, and monitor payment due dates to ensure timely receipt of funds.
Manage daily billing and collections operations, focusing on reporting, quality control, and continuous process improvement.
Prepare and circulate regular customer account statements while maintaining accurate and up-to-date accounting records.
Analyze accounts receivable aging reports to effectively prioritize and execute collection strategies.
Partner with Customer Success, Sales, RevOps, Finance, and Legal to streamline workflows, resolve billing issues, and foster positive client relations.
Requirements
1-2 years of relevant professional experience in accounts receivable, billing, or collections, ideally in a corporate or technology setting.
Proficiency with Google Suite.
Familiarity with major ERP systems is a plus.
Exceptional attention to detail and a commitment to accuracy.
Strong organizational and time management capabilities.
A professional and clear communication style for interacting with clients and internal stakeholders.
A proactive, problem-solving orientation.
Fluency in English (both written and verbal).
Benefits
Premium health insurance, including dental coverage.
25 days of annual paid leave.
An additional day off to celebrate your birthday.
3 paid volunteering days per year.
Full compensation for the first 3 days of sick leave.
Hybrid work model (minimum 40% of monthly working time onsite).
Co-funded sports card to support your active lifestyle.
Learning and development opportunities.
Regular team events and celebrations to foster connection and collaboration.
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