Hybrid Credit Collections Specialist

Posted 3 minutes ago

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About the role

  • Credit Collections Specialist managing customer portfolios at KARL STORZ. Driving collections, supporting cash flow, and resolving past-due issues.

Responsibilities

  • Manage and collect outstanding receivables for assigned accounts
  • Proactively contact customers regarding past‑due balances
  • Maintain accurate documentation of all collection activities
  • Resolve disputes, unapplied payments, adjustments, and account holds
  • Prepare write‑off files and escalate accounts as needed
  • Collaborate with internal teams and deliver strong customer service
  • Analyze portfolio data and support process improvements

Requirements

  • 2–3 years of B2B collections experience
  • SAP experience preferred
  • Strong communication, negotiation, and problem‑solving skills
  • High attention to detail and ability to prioritize in a fast‑paced environment
  • Proficiency in Microsoft Word, Excel, and business systems
  • Bachelor’s degree preferred or equivalent experience

Benefits

  • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
  • 3 weeks vacation, 11 holidays plus paid sick time
  • Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
  • 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
  • Fitness reimbursement of up to $200 annually
  • And much more!

Job title

Credit Collections Specialist

Job type

Experience level

JuniorMid level

Salary

$25 - $32 per hour

Degree requirement

Bachelor's Degree

Location requirements

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