Hybrid Senior Commercial Account Executive

Posted 2 weeks ago

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About the role

  • Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.
  • Own the entire sales cycle, from strategic new business prospecting through sophisticated negotiation and expertise closing.
  • Manage and nurture customer relationships ensuring maximum satisfaction and retention.
  • Act as a strategic advisor to C-Suite and VP executives.
  • Proactively identify and pursue opportunities to cross sell additional products and services to existing customers.
  • Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies.
  • Lead complex and competitive sales cycles utilizing your strong communication skills and value selling.

Requirements

  • BA/BS degree or equivalent experience required.
  • At least 4 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.
  • Demonstrable expertise in end-to-end deal management, from lead generation and qualification to technical evaluation and contracting.
  • Experience selling in the UK/Irish market.
  • Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
  • Proven ability to engage, present to, and influence C-level (CEO, COO, CIO) and VP-level executives, translating complex product capabilities into clear business outcomes.
  • Strong foundational understanding of Artificial Intelligence (AI) and Machine Learning (ML) principles,
  • Experience in managing and expanding customer relationships at various levels.
  • Exceptional presentation, negotiation, and deal closing skills.
  • An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.
  • Strong knowledge of industry trends and the ability to build relationships with key decision makers.
  • Familiarity with key Sales tools such as Salesforce, Clari Groove and Gong.
  • Ability to travel as necessary.

Benefits

  • Zendesk believes in offering our people a fulfilling and inclusive experience.
  • Our hybrid way of working enables us to purposefully come together in person.
  • Reasonable accommodations for applicants with disabilities
  • Equal opportunity employer.

Job title

Senior Commercial Account Executive

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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