Sr. Client Manager assisting in the coordination of carrier relationships at The Baldwin Group. Leading service teams on large accounts and developing placement strategies for insurance clients.
About the role
- Senior Client Manager enhancing client relationships in a hybrid role. Overseeing project briefings, managing client resources, and developing strategic initiatives.
Responsibilities
- El Senior Client Manager desempeñará un papel clave en la gestión y fortalecimiento de las relaciones con los clientes
- Supervisar los briefings de proyectos y gestionar información y recursos de los clientes
- Negociar condiciones y desarrollar presupuestos para garantizar una ejecución eficiente
- Mantener comunicación proactiva y regular con los clientes
- Identificar necesidades y solicitudes de los clientes para fomentar relaciones de confianza
- Facilitar la definición estratégica de proyectos y liderar sesiones de briefing
- Desarrollar briefs claros para equipos creativos y de producción
- Supervisar el progreso y cumplimiento de plazos de proyectos
- Administrar documentación y activos de los clientes eficazmente
- Liderar procesos de gestión de presupuestos para asegurar rentabilidad
- Aportar visión estratégica para identificar oportunidades de crecimiento
Requirements
- Título universitario en Marketing, Comunicación, Gestión de Proyectos o áreas afines (preferido)
- Mínimo 6 años de experiencia en gestión de clientes dentro de agencias de publicidad o áreas relacionadas
- Uso de ambiente y sistema operativo macOS
- Experiencia comprobada manejando campañas integradas en canales tradicionales, digitales y BTL
- Conocimiento en procesos de producción audiovisual y coordinación con proveedores
- Sólido entendimiento de estrategias, canales y métricas de marketing digital
- Excelentes habilidades interpersonales y de comunicación, con capacidad para gestionar expectativas de clientes de manera efectiva
- Fluidez en español e inglés (oral y escrita)
Benefits
- Horario: Lunes a viernes, 8:00 a.m.- 6:00 p.m. (Zona horaria UTC-6, Nicaragua)
- Vehículo propio para reuniones, visitas a clientes, cobertura de eventos y/o necesidades en sitio
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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