Hybrid Senior Business Development Operations Analyst

at Ironclad

• Job title: Senior Business Development Operations Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: $130,000 - $150,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Senior Business Development Operations Analyst at Ironclad, driving operations and strategy for the Business Development team. Collaborating with Marketing and Sales leadership to optimize operational efficiency and data analysis.

Responsibilities

• Analyze activity and pipeline to collaborate with the greater GTM Ops team and establish pipeline generation targets for Business Development teams.
• Develop and manage KPIs and Dashboards that give insight into the health and performance of the Business Development organization.
• Analyze historical data and understand future company growth goals to drive Business Development capacity and resource allocation plans that effectively support annual goals.
• Understand trends, processes and strategies that drive individual and team attainment, and recognize adjustments needed.
• Help ensure the Business Development teams have the necessary tools and structure to achieve their goals, tracking progress against these hiring needs throughout the year to ensure capacity aligns with growth objectives.
• Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation.
• Understand trends and performance of pipeline as it progresses through the sales cycle across our various segments and team and be able to share proposals that can influence how we manage our pipeline.
• Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making on current org and process design and as well as future design.
• Work closely with departments across GTM and Finance such as Sales, Marketing, and Compensation to ensure implementation of processes and strategies that align to Ironclad’s annual plans and overall business strategy.
• Collaborate with Business Intelligence to build reports and dashboards that highlight productivity trends and surface insights to inform coaching and performance improvements.
• Understand the end-to-end lead flow process to assist in ensuring seamless lead routing and follow up efficiency.
• Act as the main point of contact for all Business Development technology requests. Engage with our systems teams to ensure they are most effectively supporting our sales motion.

Requirements

• 3-5 years of Operations, Sales Strategy, Management Consulting, or GTM-Focused role, preferably with companies scaling beyond $150M ARR.
• Previous experience with Salesforce to drive lead flow processes and build reports and dashboards.
• Have worked alongside (or as part of) a sales or business development team and understand the end-to-end process of building, executing, and measuring annual planning.
• Fluidity with modeling across multiple scenarios and an understanding of how different sales and business variables impact each other.
• Ability to partner with cross functional teams (marketing, sales operations, finance, business intelligence).
• Strong communicator and project manager, able to prioritize initiatives and clearly communicate timelines to your team and stakeholders.
• Data-driven, with experience in reporting and the ability to interpret data to help optimize strategies and processes.
• A strong presenter, capable of conveying recommendations and outcomes to senior leaders, with an interest in coaching others on best practices.
• Brings intellectual curiosity and proactively explores the business to uncover opportunities for improvement.

Benefits

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Home office setup stipend to make your space work for you
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at