Media Consultant developing integrated cross - media strategies for advertising campaigns. Collaborating with expert teams within the Mediaplus group to execute planning and client services.
About the role
- Senior Associate in Client Services managing major accounts for a top Canadian advertising agency. Building client relations and overseeing project management in a hybrid work environment.
Responsibilities
- Build and maintain strong relationships with client stakeholders across a franchise network, acting as a trusted advisor.
- Manage daily client communications, requests, and performance updates.
- Lead client status and reporting meetings with confidence.
- Collaborate with SMEs across performance and creative to deliver campaigns that meet lead generation and revenue goals.
- Own timelines, deliverables, and flawless project management from briefing through execution.
- Proactively identify opportunities to grow client business or improve outcomes.
- Mentor junior team members and provide support for their deliverables.
- Escalate challenges and work with leadership to resolve roadblocks quickly.
Requirements
- 4-6 years of client-facing experience in a digital media agency or media vendor environment.
- Strong communication and presentation skills, with the ability to lead client conversations.
- A relationship-builder who thrives on solving problems and delivering results.
- Solid understanding of digital media channels (Paid Search, Paid Social, Display, Video/Online Video, Programmatic); exposure to TV, Radio, or OOH a plus.
- Organized, detail-oriented, and proactive in managing projects and deadlines.
- A collaborative team player, eager to learn and grow.
Benefits
- Competitive compensation bands within a strong total compensation package.
- Top 1% benefits for similar-sized agencies: robust mental health coverage, major dental, health spending allowance, and more.
- Permanent hybrid model + 4.5-day work week for better work-life balance.
- Modern offices in Toronto and Ottawa with coffee, snacks, and wellness rooms.
- Clear career levels and review processes, designed with leading HR firm.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director of Client Service Management working with Fidelity to support next - generation transfer agent operations. Building client relationships and improving operational health through strategic oversight and collaboration.
Tax Director responsible for managing private client services at CBIZ, driving revenue growth, and ensuring quality control. Requires extensive experience in public accounting and leadership skills.
Client Service Specialist at hand2mind, responding to customer inquiries and managing order fulfillment for key B2B accounts. Focus on exceptional service and problem - solving in a fast - paced environment.
Client Service Associate at Optimal facilitating connections between clients and market experts. Seeking individuals passionate about a career in a dynamic, global environment.
Tax Director managing client relationships for public accounting firm. Driving business growth and providing strategic advisory services to existing clients while ensuring quality control.
Client Service Representative handling customer service duties at VCA Veterinary Emergency Service. Supporting clients in an emergency and specialty veterinary facility in Middleton, WI with various shifts available.
Client Service Specialist supporting sales and client management staff in health insurance solutions. Handling administrative tasks and client communication to enhance workflows and responsiveness.
Client Services Officer managing public transport and clearway parking enquiries for the Department of Transport and Planning. Providing advice, processing payments, and ensuring accurate record keeping in Melbourne.
Client Services Associate responsible for KYC due diligence and compliance checks for clients at Vistra. Collaborating with the team to maintain relationships and streamline processes.