Account Manager intern contributing to customer relations, commercial connections, and cross - functional projects at Rue des Vignerons. Engaging with wine tourism and enhancing partner relations.
About the role
- Retail Media Senior Account Manager leading strategy and execution for major client accounts. Overseeing a dedicated team while driving operational excellence and client relationship management.
Responsibilities
- Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more.
- Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management.
- Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation.
- Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets.
- Provide technical guidance to your team and ensure accurate daily time journaling.
- Ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions.
- Guarantee that all client reports and deliverables are completed accurately and delivered on time by your team.
- Champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross-channel performance.
- Analyse complex data sets to identify strategic opportunities and provide actionable recommendations to clients.
- Play an active role in defining Retail Media best practice and creating scalable processes to improve team efficiency.
- Innovate new technologies and ways of working, monitoring market trends to support internal growth and contribute to the tech roadmap.
- Stay up to date with new market tools and Retail Media opportunities, sharing knowledge and driving adoption within the wider team.
- Advocate for knowledge sharing and drive the delivery of cross-channel processes and tools.
- Have direct line management of Retail Media Executives and Managers, leading their development through regular 1:1s and performance reviews.
- Provide direction and guidance to your team to ensure the highest standards of communication and client service are maintained.
- Mentor new team members to help them become operational in their roles quickly and efficiently.
- Contribute to the new business process and oversee the delivery of sales support from the team when required.
Requirements
- Degree-level education or equivalent relevant work experience.
- Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation.
- Proven experience managing Retail Media campaigns
- Strong track record of delivering marketplace and retail media performance in competitive markets.
- Proven experience managing client relationships, expectations, and cross-channel activities.
- Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies.
- Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.
- Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets.
- Proven ability to derive insights from data and translate them into actionable strategies.
- Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth.
- Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends.
- Collaborative team player who thrives in a fast-moving, cross-functional environment.
- Demonstrated ability to balance multiple priorities, projects, and client demands.
- Excellent communication, presentation, and negotiation skills.
- Highly organised with exceptional attention to detail and project management ability.
- Proactive, self-motivated, and able to work autonomously to generate ideas and deliver results.
- Innovative mindset with a continuous drive for improvement and excellence.
Benefits
- Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish.
- Croud offers a clear path to progression for all members of staff.
- On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days
- Discretionary annual performance based incentive
- Sales Commission
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- Recruitment Referral Bonus
- Health & Wellbeing Contribution
- Ride to Work Scheme
- Railcard & Season Ticket Loan
- Home Office Equipment (chair and screen)
- Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee
- Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave.
- Life Assurance & Income Protection
- Medical Cash Plan
- Pension
- Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events
- Peer Recognition: Through our “Bonusly” program
- Team Off-Sites & Social Events
- Year-round Holiday Celebrations
- Flexible Working Options
- A Day to Make a Difference
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager for Rue des Vignerons, enhancing relationships in the wine tourism sector. Focused on partner support, sales, and client satisfaction in Toulouse.
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