Senior Account Manager managing a merchant portfolio at fintech startup Qomodo. Fostering relationships, improving service adoption, and driving business success in a hybrid workplace.
Responsibilities
Ensure profitability and sustainability of specific merchant portfolio by building strong relationships and delivering exceptional service
Promote additional products and services to enhance merchant satisfaction and drive revenue growth
Proactively anticipate potential issues or dysfunctions with merchants to prevent churn
Handle administrative and operational tasks to support merchant management
Requirements
Bachelor’s degree (field of study is not a constraint)
Fluency in English
Previous experience in a startup or scaleup environment (nice-to-have)
>2 years of experience as an AM/BDM (nice-to-have)
Data-Driven & Organized: Thrive on structure and precision
Exceptional Communicator: Ability to break down complex topics
Self-Starter: Autonomous, proactive, and ready to get things done
Benefits
Salary based on experience (RAL)
€1,760 in meal vouchers and/or welfare benefits
Wellhub
Permanent contract
Company laptop & phone
Flexible remote working (1 day per week), depending on needs, always possible
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