Hybrid Senior Account Manager

Posted last month

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About the role

  • Manage the sales and account management relationships with large and mid-tier accounting partners
  • Drive customer numbers up and achieve monthly targets
  • Drive online strategy deep within the practice
  • Develop project plans to support migration to Xero
  • Deliver Xero partner events and drive attendance at Xero sales events and Partner Forums
  • Ensure Partners and other employees within the Practice attend introductory webinars, events & certification training
  • Ensure that a formal Partner engagement plan is developed for each partner
  • Manage the recruitment, education and growth of your partner base
  • Educate Partners on all partner resources available
  • Monitor all existing Partners as they progress through the sales cycle
  • Update our CRM system (Salesforce) with all client communications including calls, emails and meetings
  • Maintain and update our CRM system of all practice staff and contact details
  • Respond in a timely manner to all Partner enquiries
  • Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners
  • Work closely with Partner Services to deliver the business plan

Requirements

  • Field Account Manager experience
  • Proven sales performance and direct experience working within sales cycles
  • Experience and knowledge of the workings of an accounting practice
  • An interest and intrigue in the emerging online accounting market and Fintech
  • A results driven approach with attention to detail and follow-up
  • Loads of initiative and ability to work autonomously
  • Outstanding communication and presentation skills and an enthusiasm for building strong relationships
  • Ability to create a quick and strong rapport with partners

Benefits

  • Offering very generous paid leave to use however you’d like (plus statutory holidays!)
  • Dedicated paid leave to care for your physical and mental wellbeing
  • Employee Assistance Program to access mental health care for you and your family
  • Health insurance
  • Life insurance
  • Income protection
  • Wellbeing and sports programmes
  • Employee resource groups
  • 26 weeks of paid parental leave for primary caregivers
  • Employee Share Plan
  • Beautiful offices
  • Flexible working
  • Career development
  • Many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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