Build, maintain, and expand long-term customer relationships (new business & existing accounts)
Advise HR, L&D, and business stakeholders on modern learning management strategies and Docebo solutions
Develop business cases and ROI arguments together with customers
Identify cross- and upselling opportunities within existing accounts
Coordinate with internal partners such as Professional Services, Technical Experience Managers, Pre-Sales, Business Development Reps, Account Executives, RevOps, Product, and Engineering teams.
Apply sales frameworks (e.g., MEDDPICC) to ensure pipeline transparency and forecasting accuracy
Create customer champions that will participate in Docebo Marketing initiatives. Own and execute recurring structured account business reviews designed to focus on adoption, utilisation, and critical business objectives.
Requirements
Must have 5+ years of B2B SaaS sales experience, ideally in learning management / HR tech
Experience with Enterprise clients in the DACH market
Must be fluent in both English and German; additional languages are a plus
Proven track record in closing enterprise deals and building strong C-level relationships
Excellent consultative and presentation skills, including compelling business-value storytelling
Analytical, data-driven mindset with a clear results orientation
Proactive, customer-focused, and experienced in managing complex projects
Ability to travel up to 40% of the time
Benefits
Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
Employee Share Purchase Plan
Career progression/internal mobility opportunities
Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
WeWork partnership and “Work from Anywhere” program
Account Manager managing a portfolio of global clients in employee benefits at Mercer Marsh Benefits. Overseeing client satisfaction and supporting their global benefit strategy in a hybrid role.
Account Manager at SPARK Business Works ensuring client success and managing strategic relationships. Collaborating with teams to deliver measurable value and drive growth for clients.
Corporate Relationship Manager developing corporate client portfolios at BCR. Maintaining relationships and identifying business needs for banking products.
Corporate Relationship Manager tasked with developing corporate client portfolios at BCR. Building relationships, identifying needs, and offering banking products in the corporate sector.
Account Manager responsible for managing distributor relationships and driving growth in professional beauty sector. Collaborating with cross - functional teams for effective strategy execution.
Account Manager focusing on sales growth in beauty, working with salon partners to drive business success. Field - based role covering multiple accounts in the UK with a consultative approach.
Key Account Manager responsible for executing omni sales plan and driving growth strategies at Newell Brands. Collaborates with sales and supply chain to achieve account objectives.
National Account Manager developing and executing collaborative growth strategies for Newell Brands. Leading customer engagement and managing P&L responsibilities for designated accounts.
Client Manager responsible for nurturing client relationships and driving sales at NTT DATA. Utilizing advanced methodologies to offer tailored solutions that meet business needs.