Hybrid Senior Account Manager, DACH

Posted 2 weeks ago

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About the role

  • Build, maintain, and expand long-term customer relationships (new business & existing accounts)
  • Advise HR, L&D, and business stakeholders on modern learning management strategies and Docebo solutions
  • Develop business cases and ROI arguments together with customers
  • Identify cross- and upselling opportunities within existing accounts
  • Coordinate with internal partners such as Professional Services, Technical Experience Managers, Pre-Sales, Business Development Reps, Account Executives, RevOps, Product, and Engineering teams.
  • Apply sales frameworks (e.g., MEDDPICC) to ensure pipeline transparency and forecasting accuracy
  • Create customer champions that will participate in Docebo Marketing initiatives. Own and execute recurring structured account business reviews designed to focus on adoption, utilisation, and critical business objectives.

Requirements

  • Must have 5+ years of B2B SaaS sales experience, ideally in learning management / HR tech
  • Experience with Enterprise clients in the DACH market
  • Must be fluent in both English and German; additional languages are a plus
  • Proven track record in closing enterprise deals and building strong C-level relationships
  • Excellent consultative and presentation skills, including compelling business-value storytelling
  • Analytical, data-driven mindset with a clear results orientation
  • Proactive, customer-focused, and experienced in managing complex projects
  • Ability to travel up to 40% of the time

Benefits

  • Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you
  • Employee Share Purchase Plan
  • Career progression/internal mobility opportunities
  • Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)
  • WeWork partnership and “Work from Anywhere” program

Job title

Senior Account Manager, DACH

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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