Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Platform Partnerships Manager driving growth through strategic partner relationships for Tixel, a ticket marketplace. Building scalable partnerships with primary ticketing and distribution platforms.
Responsibilities
- Drive & Grow Strategic Platform Partnerships
- Build and manage partnership plans across primary ticketing providers and other strategic distribution platforms across the US and other core markets
- Own ongoing strategic relationships with key partner stakeholders
- Define joint goals, success metrics and review cadence, ensuring partnerships consistently deliver commercial impact
- Identify underperformance and implement clear action plans to improve results
- Proactively surface new partnership opportunities across ticketing, marketing, fan engagement and discovery platforms
- Orchestrate Integration & Launch Success
- Oversee the rollout of partner integrations, ensuring clear scope, timelines and accountability across internal and external teams
- Work closely with Product and Integration teams to align commercial requirements with technical delivery
- Coordinate go-live readiness and ensure integrations translate into adoption, referrals and measurable outcomes
- Partner with Commercial teams to Drive Activation
- Operate as a shared growth engine with regional Commercial teams, aligning on pipeline prioritisation, launch strategy and partner activation
- Support joint enablement initiatives, including training, playbooks and activation workflows
- Maintain a strong feedback loop between partners, Commercial teams and internal teams to continuously improve performance
- Build Scalable Partnership Programs
- Design clear referral and activation motions that partner teams can easily follow
- Develop practical enablement resources that reduce friction and increase partner-led growth
- Use performance data and qualitative insights to iterate and refine partnership models over time
Requirements
- Proven experience building and managing programmatic partnerships
- Comfortable designing systems, not just managing relationships
- Proven ability to manage and grow partner relationships end-to-end - from onboarding and integration through to activation and performance optimization
- Able to work cross-functionally and keep multiple stakeholders aligned
- Strong commercial instincts, with the ability to define success metrics, identify growth levers, and translate partnerships into measurable revenue impact
- Clear, confident communicator who can influence internal teams and external partners alike
- Curious, adaptable and comfortable operating with autonomy while staying aligned to global strategy
- Data-literate and outcomes-focused - able to interpret performance signals and continuously improve how partnerships operate
Benefits
- You'll get an extra personal day off every month, affectionately known as TDOs (Tixel Day Off)
- We offer a monthly ticket allowance because live gigs are awesome and we want you testing the product as much as possible
- We will invest in your development with access to a ‘level-up’ allowance and make it our priority to help you achieve your career objectives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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