Counter Sales Associate providing excellent customer service and supporting branch operations in electrical distribution. Engaging with customers on sales, product knowledge, and order fulfillment.
About the role
- Salesforce CPQ Business Analyst supporting IDEXX's global teams in optimizing Salesforce solutions. Collaborating with various departments to enhance user experience and business efficiency.
Responsibilities
- Analyze business goals and processes to identify opportunities for CRM optimization.
- Translate complex business requirements into clear, actionable user stories and solution designs.
- Lead or support projects from discovery through impact analysis, delivery, collaborating with product owners, developers, trainers, and change leaders.
- Evaluate and recommend improvements to existing Salesforce functionality and integrations.
- Serve as a liaison between business users and technical teams, ensuring alignment and clarity throughout the project lifecycle.
- Define functional and non-functional requirements based on the needs of the users and review requirements and feature designs with users to validate feature improvements and strategy.
- Draft detailed requirements & user stories and partner with process improvement specialists on current and future state process mappings.
- Perform detailed analysis on processes & systems leading with business stakeholder & user need.
- Partner with the technology team on Agile ceremonies, developing solutions, and full execution.
Requirements
- Experience with salesforce CPQ
- Positivity, Curiosity, Adaptability and Patience
- The courage to learn and try new things
- Highly driven by innovation
- Ability to translate business processes or concepts into technical requirements (and vice versa).
- Ability to define functional and non-functional requirements based on the needs of the users.
- Ability to manage and prioritize across multiple initiatives.
- Ability to lead cross-functional teams in a matrix environment.
- Ability to lead and influence without authority.
- Salesforce CRM systems or business knowledge is significant plus.
- Sales and CPQ Business knowledge is significant plus.
- Bachelor’s degree, advanced degree in technology or business preferred.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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