SA
Salesfive Salesforce Consultant
Salesforce Consultant implementing and customizing Salesforce solutions. Conducting analysis, project leadership, and client training in a dynamic environment.
About the role
- Design and deliver Salesforce solutions for Lavazza Group's Global CRM platform across retail, Ho.re.Ca, OCS/Vending
- Support business owners (Sales, Customer Care/Service, Supply Chain, Technical Assistance) in digitizing processes and identifying technical and functional solutions
- Oversee system integrator implementation: validate functional and technical analysis, architectural design, and follow development, testing, release and go-live phases
- Support the Salesforce Competence Center Manager in defining resource needs and budget for Salesforce initiatives
- Contribute to delivery for assigned streams, managing releases, backlogs, and ensuring time, quality and budget targets
- Anticipate and address technical and organizational obstacles affecting the team's activities
- Support testing, validation and user adoption; propose enhancements based on evolving technology and market solutions
- Report directly to the Salesforce Solution Center within Global IT
Requirements
- A degree in IT/Technical discipline
- Previous experience (3/4 years)
- Salesforce experience: knowledge of Sales Cloud & Service Cloud required
- Foundational knowledge of SAP is considered a plus
- Skills: Architecture Design, Application Design and Development, Solution Deliver and Components Integration, Problem and Incident Management
- Ability to work in a multi-country environment
- Fluent English (any other languages considered a plus)
Benefits
- Comprehensive welfare package including short working week during summer months
- Hybrid working policy (10 days a month remote working)
- Company restaurant service
- Access to our corporate gym
- A fast paced and dynamic international context
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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