Senior Salesforce Consultant optimizing CRM systems to enhance customer relationships and business growth for Merkle. Advising on CRM strategies and overseeing complex projects with senior management.
About the role
- Salesforce Consultant optimizing field service solutions for diverse industries at Salesfive. Collaborating with clients on Salesforce Service Cloud implementations and continuous improvement initiatives.
Responsibilities
- Analyze and optimize working methods and business processes at the client
- Design and implement Service Cloud and Field Service solutions
- Advise clients on functional and technological questions related to Salesforce and adjacent topics such as mobile applications and web portals
- Maintain close communication with other project team members and stakeholders
- Present project results and take responsibility for the technical implementation of configuration tasks
- Continuously develop your skills through Salesforce and other platform certifications and ensure your knowledge stays up to date
Requirements
- A degree in Computer Science, Business Informatics, Business Administration, or a related field
- Practical experience in building and operating Salesforce Service Cloud and Field Service solutions
- IT affinity and comprehensive knowledge of Software-as-a-Service, databases, and CRM
- Strong analytical skills, problem-solving ability, and team spirit
- Relevant certifications are a plus
- Strong communication skills in German and English
Benefits
- Work in a dynamic, international team with flat hierarchies and a team-oriented corporate culture that values diversity and appreciation
- Career opportunities in a permanent employment relationship
- An attractive compensation model
- Hybrid work with flexible choice of home office or office
- Team events (Christmas party and Salesfive & Friends events, and more)
- A comprehensive package of attractive additional benefits such as company bike (Jobrad), Qualitrain, lunch or commuting allowance
- Company pension scheme
- Diverse opportunities to contribute yourself and your ideas actively
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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