About the role

  • Collaborate with clients to translate their business goals into technical requirements
  • Provide client support by answering questions, researching solutions, and fostering open communication with the project team
  • Contribute to project delivery, including progress tracking, change control, and the overall governance process
  • Conduct in-depth technical business process analysis to help AVIO design reliable solutions
  • Develop and execute system testing and User Acceptance Tests
  • Gather requirements and write user stories from the business perspective
  • Write and edit program and system documentation, user manuals, and training materials

Requirements

  • 3+ years of experience in a project management or business analyst role within the Salesforce ecosystem
  • Business acumen and ability to understand business processes in multiple industries
  • Significant experience in an Agile environment and solid understanding of Salesforce best practices
  • Knowledge of Salesforce functionalities and understanding of when custom code is needed or when configuration is more appropriate
  • Familiarity with iterative development methodology tools and techniques
  • Experience with Atlassian tools for knowledge base and project management (Jira, Confluence, etc.)
  • Fluent English proficiency, highly skilled in business communications and presentations
  • Salesforce Admin or other Salesforce Associate certifications preferred but not required

Benefits

  • Be Yourself @ AVIO: At AVIO Consulting, we strive to be a fully inclusive employer. We appreciate multiple approaches and points of view, and we believe diversity drives innovation. So, we'll continue to build a culture where difference is valued — regardless of gender identity or expression, race, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect that makes you unique. If you have any questions or require any kind of accommodation, please let us know.

Job title

Salesforce Consultant

Job type

Experience level

Mid levelSenior

Salary

$90,000 - $125,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridCanada

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