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Salesforce Solutions Engineer maintaining and enhancing Salesforce ecosystem for nonprofit Braven. Collaborating with teams to design and implement Salesforce solutions aligned with strategic goals.
About the role
- Play a leading role in the elicitation, design, development and deployment of best-practice Salesforce solutions
- Own the integrity and strength of the solutions recommended
- Act as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you
- Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
- Review solutions and recommending improvements
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
- Act as a release manager, approving configuration and coded items to be deployed between environments
- Provide guidance on user story writing style
- Ensure success and acceptance criteria are defined for each story
- Describe and illustrate designs with appropriate justifications
- Ensure documentation of the steps for testing
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce
- Collaborative project and workstream planning
Requirements
- At least 2 years’ experience in a leading role in delivering Salesforce projects
- Excellent communication skills, written, verbal, and interactive when online
- Minimum Salesforce certified: Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder
- A pro-active personality, with a can-do attitude
- Strong analytical skills, with the ability to observe trends.
- Outstanding written communication skills
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
Benefits
- Competitive salaries
- Bonus incentives
- Flexible hours
- Mentoring
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