About the role

  • Act as the company focal point for all company sales admin matters.
  • Maintaining and updating sales and customer records including current terms / services agreed.
  • Proactively manage and ensure customer invoicing is 100% up to date.
  • Accurately compiling monthly sales reports and maintaining/updating Salesforce.com and Pardot dash boards.
  • Maintain Salesforce and Pardot databases, including:
  • Updating data, data cleansing & spot checking as necessary
  • Writing programs/automations to tag data correctly
  • Contacting customers by phone or email to resolve queries and obtain missing information.
  • Receiving and processing customer orders to Finance department.

Requirements

  • Track record in sales administration is essential.
  • Exceptional interpersonal and customer service skills.
  • A bachelor's degree in business administration or similar preferred.
  • Experience with industry software/SaaS technology environment
  • Advanced experience and skills using Salesforce.com and Pardot or similar.
  • Advanced knowledge of administrative recordkeeping.
  • Familiarity with sales reports and sales records.
  • Proficiency with word processing and spreadsheet software.
  • Excellent written and verbal communication skills.

Benefits

  • Life Insurance
  • Private Health Insurance
  • A range of other employee benefits

Job title

Salesforce Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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