Onsite Warranty and Tech Administrator

Posted 6 hours ago

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About the role

  • Warranty and Technical Administrator ensuring accurate processing of warranty records at Finning. Supporting the technical team with administration tasks and customer inquiries.

Responsibilities

  • Process warranty information, delivery service records and extended warranties.
  • Register extended warranties with Caterpillar Insurance Services and issue certificates to customers.
  • Maintain warranty registers, codes, fund tables and department webpages.
  • Manage parts and component returns to Caterpillar and OEM suppliers.
  • Order and distribute technical information for internal and external customers.
  • Support technical communicators with calls, emails and enquiries.
  • Raise purchase orders for both technical and warranty needs.

Requirements

  • Strong communication and relationship‑building skills.
  • Excellent analytical skills and problem‑solving ability.
  • Confident working independently and as part of a team.
  • Solid IT skills including Excel, Word and PowerPoint.
  • Good numeracy and literacy.
  • Experience in a similar role or industry (desirable).

Benefits

  • Comprehensive benefits package
  • A supportive and collaborative work environment
  • Opportunities for professional growth and development

Job title

Warranty and Tech Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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