Achieving team sales and customer satisfaction goals and objectives.
Growing market share through sales consultant networking, lead and referral generation.
Achieving team profitability goals through building value and strategic discounting with error-rate control.
Assisting sales consultants with acquiring new customers and securing initial sales opportunities.
Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions.
Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR support.
Partnering with sales consultants to represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
Developing sales consultants to maintain exceptional level of expertise of products/services relating to Pella’s customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications.
Ensuring sales consultants’ quotes and orders accurately follow the Trade Selling Process.
Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact with Pella, and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement.
Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement.
Evaluating performance and providing appropriate coaching and training as necessary.
Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions.
Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information.
Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations.
Interacting with Accounts Receivable department to address any potential billing/payment issues of customers.
Assisting Sales GM with developing marketing tactics and events.
Assisting in the development of annual budgets and monthly forecasts.
Developing presentations to communicate progress to a variety of Pella audiences.
Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends.
Requirements
Bachelor’s degree (B. A.) from four year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience.
Individual’s motor vehicle record must also comply with company requirements.
Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Director of Sales Engineering at Venn managing and scaling a high - performing SE team. Building strategic customer - facing solutions in a fast - paced SaaS environment.
Director of Strategic Sales at NTT DATA providing leadership in sales management and driving market strategies for a global technology services leader.
Director of Strategic Sales at NTT DATA overseeing sales teams and developing go - to - market strategies. Driving operational excellence and managing client relationships to meet strategic objectives.
Regional Sales Manager at Vivazen responsible for managing and growing assigned territory. Increasing product volume, expanding distribution and establishing key retailer relationships in CPG market.
Regional Sales Manager responsible for managing territory and expanding distribution of kratom - based products. Engage with retailers and wholesalers while executing strategic sales plans for brand success.
Regional Sales Manager responsible for managing territory and establishing relationships with retailers in New York. Driving product volume and ensuring best - in - class execution in a competitive environment.
Manager Convention Sales responsible for planning and executing client events at Seminaris. Collaborating with clients to ensure their needs are met before, during, and after events.
Sales internship at Reckitt focusing on promotional planning and customer engagement analysis. Gain hands - on experience in the fast - paced sales environment of a leading hygiene and health brand.
Sales Assistant providing stylish customer service in KIKO Milano's cosmetics store. Involves multitasking, sales conversations, and product care with hygiene standards.