Hybrid Sales Learning & Development Specialist

at Alberta Blue Cross

• Job title: Sales Learning & Development Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Edmonton, Canada

About the role

• Sales Learning & Development Specialist designing and executing training programs aligned with business goals at Alberta Blue Cross. Collaborating with leaders to enhance performance and develop skills.

Responsibilities

• Developing Learning and Development programs for Sales and Sales Leader professionals aligned to the Sales Leadership Operating Framework – content, process, programs: Sales Planning (Territory, Account, Opportunity)
• Sales Forecasting and Funnel Management
• Sales Leadership performance development coaching
• Tracking and evaluating the progress of deliverables, identifying areas for improvement, and implementing corrective actions
• Facilitate and drive extended team proactive engagement in sales planning and execution (development and delivery) to focus all of Alberta Blue Cross’s capability on competitively differentiated customer and market value
• Collaborate and pro-actively jointly plan with the extended team to execute on sales and customer targets
• Develop strong, deep and wide internal client and partner relationship development excellence, and sustainment: Built on personal and professional integrity
• Co-ordinating and leading extended team partnerships (internal and external) to develop XBU Customer focused skill development focused on strategic customers and markets critical to Alberta Blue Cross’s success
• Work with TPO Division Business Leads to execute sales planning engagement and skill development to achieve client and market objectives and expectations – e.g. Finance, Legal, Operations and MCX
• Work with TPO Division Business Leads to execute leadership skill development to coach and develop employee skills and competencies to implement sales best practice as defined by the Sales Leadership Operating Framework
• Create buy-in for new initiatives and existing programs
• Works closely with internal customers/partners to implement best practices in coaching, leadership development and performance development
• Continuously works to develop professional education, skills and experience in sales best practice – future focused
• Consistently meet internal customer commitments and follow up requirements
• Act in the best interests of our company, customers and community – ethics code, policies, procedures, accountability, legislation
• Understand Alberta Blue Cross strategic direction and how the portfolio has a direct support into our ability to achieve our Blue for Life vision
• Build and maintain strong relationships with team members and stakeholders at all levels across the organization

Requirements

• Post-secondary degree in a related field such as Adult Education, Human Resources, Communications, Business, Organizational Development
• 5+ years related experience developing and facilitating training and overseeing programs dedicated to organizational learning
• Adult Learning certificate and/or curriculum development certificate from accredited institution
• Experience developing leadership training and resources
• Ability to clearly articulate messages to a variety of audiences at all levels of the organization
• Excellent presentation skills including facilitation
• Acute business acumen and understanding of organizational issues and challenges
• Exceptional communication skills, including written and verbal
• Excellent active listening skills
• Must be a team player and able to work collaboratively with others
• Ability to work well independently as part of a virtual team
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Organized with a natural inclination for planning strategy and tactics

Benefits

• Professional development opportunities
• Flexible work arrangements