Hybrid Head of Sales – AU

at Sleek

• Job title: Head of Sales – AU
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sydney, Australia

About the role

• Lead the inbound Sales team for Sleek in Australia to enhance performance and scalability. Increase lead conversion rates and manage a high-performing sales executive team.

Responsibilities

• Lead the inbound Sales team for Sleek in AU to enable high-performance, engagement and scalability while closing new clients and owning targets
• Increase the Team’s Lead Conversion Rate by +20% and New Customers Average Order Value by +30% (sales-driven new customers) through improvement of lead management, pitch framework, and team coaching.
• Reduce the variance of performance, meaning that 100% of account executives achieve the minimum performance threshold every month
• Build, mentor, and lead a world-class, high-performing team of sales executives. Share feedback and tactics in an empathetic and patient manner, coaching them on their pitching skills & making sure the pitch framework is being enforced.
• Daily/weekly/monthly performance monitoring to identify team performance gaps early and drive actions to improve timely.
• Maintain a clear and tidy pipeline of opportunities in HubSpot, ensuring reporting is timely and accurate. Partner with CRM to automate low-value tasks, leveraging advances of AI where possible.
• Own accurate weekly/monthly sales performance reporting & monitoring, including pipeline management, and performance reporting using CRM and other sales tools. Provide accurate inputs for sales forecasts.
• Take higher value leads personally when required (~10% of time allocation), and achieve top of the benchmark CVR & AOV.
• Identify & share opportunities in terms of pricing, packaging, and upsell.
• Give feedback to Marketing team for improvement of lead quality.
• Manage commission process - ensure the sales commission structure is driving the best outcomes possible, provide feedback for adjustment, and ensure that commissions are computed fairly & timely.

Requirements

• We are seeking a candidate who is excited about the mission and outcomes outlined below:
• Minimum of 5 years experience in Sales in Australia as an Individual contributor and a minimum of 3 years managing Sales teams.
• Ideally, most of your recent Sales experience will have been in inbound Sales.
• Ideally, you will have held your last two roles for at least 18 months (barring exceptional circumstances).
• Most of your selling experience will have been in B2B or SaaS and/or services similar to what Sleek offers in Australia.
• You will be a native English speaker and you will be located within the greater Sydney area, making it easy for you to come to our office three days a week.
• Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
• Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self-awareness and emotional intelligence.
• Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.
• A great listener: Our prospects need to feel heard and understood by you. You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.
• Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.
• Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Benefits

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
• Flexibility: Flexible work arrangements are available, including up to 1–2 days of work from home per week. This role is ideally suited for someone who enjoys being primarily office-based and working closely with the team in Australia.
• Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our A$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
• Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
• Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.