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Eutelsat GroupSenior Sales Engineer, APAC
Senior Sales Engineer playing a key role in business growth at Eutelsat. Providing customer solutions in the aviation sector to enhance satellite connectivity.
About the role
- Architecting and presenting technical solutions and serving as escalation point for complex client or sales engineering issues
- Support internal stakeholders including General Manager for Boston and New York markets, Operations directors, sales teams, and external clients
- Participate in joint sales calls, provide product and solution demonstrations, and assist with successful development and closing of sales opportunities
- Support smooth transitions from pre-sales to implementation and assist with post-sales project management related activities as required
- Evaluate business processes to ensure quality, consistency, and profitability of deals and provide structured feedback to Product and Marketing teams
- Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives
- Lead technical discussions with C-level executives and key decision makers on technical specifications, product roadmaps, deployment strategies, and third-party integrations
- Manage processes to ensure timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services
- Direct and prioritize competing demands on resources to ensure efficient, reliable, and professional customer delivery
- Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates
- Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power/cooling and panels
- Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM and ensure ROFOs are documented per CIM guidelines
- Conduct capacity audits and maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits
- Provide sales tools and training resources to the Sales team and deliver product training to internal staff
- Perform initial diligence and provide recommendations for RPP/DCP/PDU additions to computer rooms and streamline project execution
- Maintain awareness of new equipment locations and upstream infrastructure to support informed discussions with customers and internal teams
- Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations
- Periodic travel for sales meetings, conferences, training, and leading customer tours in Boston, NYC, and NJ
- Design complete customer solutions, obtain and compile vendor quotes into client-ready documentation for review and approval
Requirements
- Ability to thrive in a hybrid work environment that includes at least four onsite days per week
- Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve
- Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification
- Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways
- General awareness of higher-layer networking technologies to support customer discussions and alignment
- Strategic, analytical and operations-focused, who can recognize market opportunities
- Highly ambitious and intuitive self-starter with ability to get things done
- Ability to express complex technical and functional concepts effectively, both verbally and in writing
- Detail oriented with strong interpersonal & presentation skills
- Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers
- Product/process knowledge specific to the industry
- Exceptional verbal and written communication skills
- Excellent time management skills
- Work well with staff and individually
- Bachelor's degree, preferably in a technical area, or equivalent experience
- 8 or more years of pre-sales technical experience in data center related fields
- Applicants must be currently authorized to work in the United States on a full-time basis
- The employer will not sponsor applicants for work visas
Benefits
- First-day medical insurance through Cigna with generous premium cost coverage
- Dental insurance through Delta Dental
- Vision insurance through VSP
- Telemedicine through MDLive for Cigna
- Healthcare and dependent care flexible spending account (FSA) plans
- Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
- Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
- Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
- First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
- Discretionary annual bonus and equity incentive plan
- Employee stock purchase plan (ESPP) with a 15% discount
- 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays
- Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave
- Free parking or a company contribution toward a public transit pass
- Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
- Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
- Technology Stipend: $100 monthly stipend
- Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year
- Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
- Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker
- Pet Insurance
- Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
- Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges
- Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care
- Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
- Discounts, cash back offers, and perks on thousands of brands
- LinkedIn Learning Membership
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