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Hybrid Residential Sales Consultant

at Pella Windows & Doors of North Carolina and Southwest Virginia
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Posted 3 weeks ago

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About the role

  • Achieving individual sales and customer satisfaction goals and objectives.
  • Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
  • Striving to close the sale during all customer interactions.
  • Ensuring quotes and orders are accurate following company sales process.
  • Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
  • Be available for customer appointments during evenings and weekends, in addition to weekday hours.
  • Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
  • Conducting after-sales follow-up with customers and developing lead and referral generation.
  • Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
  • Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.

Requirements

  • Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience.
  • Individual’s motor vehicle record must also comply with company requirements.
  • Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
  • Ability to read and analyze documents related to contracts and work documents.
  • Ability to write reports and business correspondence.
  • Ability to verbally present information and respond to questions from customers, managers, and the general public.
  • Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
  • Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Benefits

  • Salary and uncapped commission
  • Mileage reimbursement
  • Hybrid work environment that includes your home office & appointments in the customer’s home
  • Full benefits package which includes medical, dental, and vision
  • Health savings and flex spending accounts
  • Company paid life insurance
  • Company paid short/long term disability insurance
  • 401k with company match
  • In-depth training program that includes virtual & hands on learning
  • Quality engineered product solutions that are unmatched in the window and door industry
  • Smartphone, tablet, laptop computer, and product samples provided
  • Solid reputation of the Pella Brand
  • Exciting, nationwide career growth opportunities

Job title

Residential Sales Consultant

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridToledoUnited States

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